Privacy Policy
Your privacy is our priority. We are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.
1. Introduction
ONLY Yummy Pte. Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.
This Privacy Policy is designed to comply with the Personal Data Protection Act 2012 ("PDPA") of Singapore.
2. Personal Data We Collect
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes payment card details.
- Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data: includes information about how you use our website, products and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How Your Personal Data is Collected
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
- Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties such as analytics providers (e.g., Google), advertising networks, and payment service providers.
4. Purposes for Collection, Use, and Disclosure
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your order including: (a) Manage payments, fees and charges; (b) Collect and recover money owed to us.
- To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy; (b) Asking you to leave a review or take a survey.
- To enable you to partake in a prize draw, competition or complete a survey.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
- To send you marketing communications via email, SMS, or phone call regarding our products, services, and promotions, where you have consented to receive such communications. You may opt out of these communications at any time by adjusting your notification settings in your account.
5. Disclosure of Personal Data
We may share your personal data with the parties set out below for the purposes set out in section 4 above:
- External Third Parties such as service providers acting as processors who provide IT and system administration services, and professional advisers including lawyers, auditors and insurers.
- Regulators and other authorities who require reporting of processing activities in certain circumstances.
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International Transfers
We may share your personal data within our group of companies or with third parties. This may involve transferring your data outside Singapore.
Whenever we transfer your personal data out of Singapore, we ensure a similar degree of protection is afforded to it by ensuring that we only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data or by using specific contracts which give personal data the same protection it has in Singapore.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under the PDPA in relation to your personal data:
- Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
10. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
11. Contact Us & Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Email: dpo@onlyummi.com
Postal Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051
Attention: Data Protection Officer
If you are not satisfied with our response to your query or complaint, you may contact the Personal Data Protection Commission of Singapore.
